Ficus Suites

Location was awesome, convenient and walkable to many touristic location. There were many fruit vendors and Vietnamese breakfast near Ficus Suites so we got to taste some authentic breakfast. All the staffs we met were amazing people, Manager Lee Vu, Ashley, Leo, Apple and Lu. From the moment we arrived at the property they assisted us in every possible ways, making us comfortable and attended to all our request. It was such a pleasant stay and we genuinely felt at home. The staffs recommended places to visit and it greatly helped. The rooms were so clean and all the basic needs were provided. What I liked most was housekeeping everyday, after a tiring day when we go back to our room it was tidy and clean. I would strongly recommend the fellow travellers to choose this property. If I re-visit Vietnam, I will definitely choose Ficus Suites again. I usually do not review if the property didn't meet my exception, but Ficus Suites was exceptional. Thank you Ficus Suites!

It is located within reach of everything: restaurants and near the highway. One can walk to the famous train station, the dong xuan market and the countless restaurants and stores. Service is excellent as they helped arrange the itinerary we prepared. They also provided us airport and car transfers. It has a fully-equipped kitchen, clean bath with hot and cold shower. Spacious rooms!! Staff are friendly, efficient and very accommodating. Quiet surroundings make the stay so relaxing!

The staff is amazing; they go above and beyond to make us feel comfortable. They are so welcoming that their hospitality alone makes the experience worthwhile. The location is great, for us it was easy to find and close to the old quarter.

Absolutely loooved the accommodation. I've lost a lot of time searching for hotels in Hanoi because I've had some bad experiences, but these suites have been top!! I tried 2 different rooms, the studio and the 2 room apartment and they are both spacious, well equipped, sparkling clean and with very comfy beds. Also, the people at the reception are the kindest souls I've met! They've helped me with so much, from booking a sleeper bus, to booking a taxi to the airport, to checking in in the middle of the night. They are true professionals and their service was impeccable

The suite is a spacious apartment located in a nice neighbourhood with plenty of food, groceries and coffee options all around. Great "home base" for tourists interested in exploring Hanoi old centre by foot. The two receptionists were both delightful, always ready for a quick chat and personal recommendations. Hope to be back soon.